Refunds
Refund Policy
Clear rules for digital study resource purchases.
Digital products
Because resources are digital, refunds are reviewed case by case, especially where access has already been granted.
Payment issues
If a payment succeeds but access does not appear, contact support with your payment reference before requesting a refund.
Support channel
WhatsApp +94750979396 or email support@vetronote.com with your account email and order details.